THE DATAOCEANS

SOLUTION

THE DATAOCEANS

SOLUTION

THE IMPORTANCE OF A UNIFIED CCM SOLUTION

Core Admin Platform

CCM Platform

According to a 2015 Madison Advisors study, there are 7 essential components required to provide full end-to-end customer communications lifecycle management.

Companies today purchase or build each component as a point solution and attempt to integrate them over time. This inefficient and costly approach often results in incomplete or legacy maturity levels.  Request a demo to learn more.

THE IMPORTANCE OF A UNIFIED CCM SOLUTION

Core Admin Platform

CCM Platform

According to a 2015 Madison Advisors study, there are 7 essential components required to provide full end-to-end customer communications lifecycle management.

Companies today purchase or build each component as a point solution and attempt to integrate them over time. This inefficient and costly approach often results in incomplete or legacy maturity levels.  Request a demo to learn more.

THE COMPLETE OFFER

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THE COMPLETE OFFER

ADVANTAGES

One comprehensive, multi-channel customer communications management platform
 Speed to Market – All deployed in a single rapid project
Business Enabled communication rules and content management… Take IT out of the content business
Low capital expenditure with a guaranteed ROI

ADVANTAGES

One comprehensive, multi-channel customer communications management platform

Speed to Market – All deployed in a single rapid project

Business Enabled communication rules and content management… Take IT out of the content business

Low capital expenditure with a guaranteed ROI

Auto Finance CCM

Oceanus’ three core modules – Anchor, Helm and Lighthouse – enable our clients to unlock data from siloed legacy systems to create and deliver highly personalized and compelling interactive communications such as bills, statements, invoices and notices – across multiple distribution channels including print, online, mobile, interactive PDF and mobile alerts.

Auto Finance CCM

Oceanus’ three core modules – Anchor, Helm and Lighthouse – enable our clients to unlock data from siloed legacy systems to create and deliver highly personalized and compelling interactive communications such as bills, statements, invoices and notices – across multiple distribution channels including print, online, mobile, interactive PDF and mobile alerts.

Oceanus is an enterprise CCM platform that is built on DataOceans’ proprietary architecture and designed to enable rapid deployment.  Our component-based architecture facilitates easy integration with business applications and is configurable to our clients’ needs.

OCEANUS PLATFORM

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OCEANUS PLATFORM

ANCHOR

Anchor_Logo

Consolidates and positions foundational data and content for impactful communications, captures and manages customer delivery preferences, and configures business rules to drive targeted content.

HELM

Helm_Logo

Utilizes a data and content foundation to create compelling communications, optimizes communications for multi-channel delivery, and empowers business resources to rapidly respond to changing objectives and regulations – without an IT project.

LIGHTHOUSE

Lighthouse_Logo

Analyzes insights and effectiveness through dashboard capabilities, measures electronic adoption and channel usage metrics, and provides archive access to support compliance audits.

Anchor_Logo

ANCHOR

Consolidates and positions foundational data and content for impactful communications.

Captures and manages customer delivery preferences.

Configures business rules to drive targeted content.

Helm_Logo

HELM

Utilizes a data and content foundation to create compelling communications.

Optimizes communications for multi-channel delivery.

Empowers business resources to rapidly respond to changing objectives and regulations – without an IT project.

Lighthouse_Logo

LIGHTHOUSE

Analyzes insights and effectiveness through dashboard capabilities.

Measures electronic adoption and channel usage metrics.

Provides archive access to support compliance audits.

Speed to Market Deployment

Full production in as little as 3-6 MONTHS

Hosting:  Online in as little as 3-6 months, hosted at either our data center or yours, and is easily transitioned from one hosting environment to another.

Implementation:  We work closely with clients to understand their unique business needs, then work together from requirements gathering to business as usual operations.

Best Practices Consulting:  DataOceans also provides consulting services to ensure optimal business processes, impactful communication designs, and positive ROI.

Speed to Market Deployment

Full production in as little as 3-6 MONTHS

Hosting:  The Oceanus platform is easy to implement and can be online in as little as 3-6 months.  Due to its flexible architecture, Oceanus can be hosted at either the DataOceans or our client’s data center, and can be easily transitioned from one hosting environment to another based on client requirements.

Implementation:  DataOceans experts work closely with clients to understand their unique business needs, then walk with them from requirements gathering to business as usual operations.

Best Practices Consulting:  DataOceans deployment specialists provide consulting services to ensure business processes are optimized, communication designs are impactful, and operational efficiencies and positive ROI are realized.

DataOceans Time to Market
TradItional CCM product time to market

Oceanus’ component-based platform drastically decreases the time to full deployment by  leveraging its highly configurable, component-based architecture.  Instead of custom development, our implementation timeline will focus primarily on best practices, business requirements, design and configuration of a user experience tailored to your unique needs.

BEST PRACTICES CONSULTING

Been there, done that!

We are communications experts.

After deploying the Oceanus solution for hundreds of clients, we know what it takes to design and deliver effective communications and to deploy an operational model to efficiently manage orchestration and governance long-term. We help guarantee that your implementation results in an improved customer experience AND positive ROI.

BEST PRACTICES CONSULTING

Been there, done that!

We are communications experts.

After deploying the Oceanus solution for hundreds of clients, we know what it takes to design and deliver effective communications and to deploy an operational model to efficiently manage orchestration and governance long-term. DataOceans specialists provide consulting services to ensure business processes are optimized, communication designs are impactful, and operational efficiencies are realized. We help guarantee that your implementation results in an improved customer experience AND positive ROI.