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*"When academic ideals meet business realities, business realities always win..."

 
Solutions
 
At a Glance

"One Platform, Print or Electronic, Billing or Marketing"®

At a Glance

We understand that at most large companies today, IT organizations are under tremendous pressure to deliver tangible results within the same financial year that an investment in IT is made.   

Cost Reduction

   

Customer Experience

   

Revenue Enhancement

   
   

As a result, they have been reticent to speculatively invest large sums of money and wait long periods of time for a return on these investments.

Therefore, IT organizations within large companies face a dilemma; if they outsource key aspects of their IT infrastructure to solve immediate problems, they get a tactical victory, but by doing so, they may compromise their strategic ability to control those vital services to ensure business continuity or to modify and extend those services as the needs of the business evolve.

At DataOceans we believe that we offer a solution for this dilemma because we offer both licensed software as well as hosted solutions.

 
 

Nearly all companies are focused on reducing cost, yet also strongly desire key differentiators to separate themselves from the rest of the field. 

   
         
    DataOceans customers can elect to start with a complete outsourcing to get a solution implemented quickly and inexpensively, and also have the option to bring that solution in-house at some point in the future.  
Our customers can elect to start with a complete outsourcing to get a solution implemented quickly and inexpensively, and also have the option to bring that solution in-house at some point in the future. This provides our customers with both tactical as well as strategic solutions that solve their immediate problems as well as addressing their long-term concerns.

As a Managed Services Provider in highly compliance focused industries, solid practices for HIPAA, GLB and Sarbanes-Oxley compliance is a key ingredient in our mutual successes. Compliance blended with tremendous experience and strong methodologies in IT project management, IT production operations, financial transaction processing, and client deployment have provided DataOceans with a rich customer list and highly-acclaimed client references.

DataOceans Solutions are designed to focuses on three primary objectives for our clients

 

DataOceans Solutions "at a Glance"

Customer Experience Enhancement

Document Beautification and Redesign

An innovative offering that allows companies to redesign, cleanse, reformat and/or beautify the look and feel of their statements without requiring expensive and time consuming changes to sensitive production print jobs

Push EBPP & Self Service

A managed services or a software license offering that leverages the power of the DataOceans Transform engine to electronically deliver customer facing documents in the form of interactive Adobe PDF's to the recipient's eMail Inbox

Affiliate and Partner Advertising

A byproduct of our TCMP platform which provides customers with the ability to generate revenue by selling "white-space" on outbound PDFs, on-line payment confirmation pages and PDF response pages

Mass Customization & Individual Personalization

A solution that enables our clients to personalize their customers' experiences via customer facing electronic documents and web-portals through a unique and innovative set of tools and technologies

Dynamic Reporting Capability

Robust and innovative web-based reporting solutions that include intuitive high-level summary reports with SVG graphics along with the ability to drill down to the individual transaction level from summary reports or directly from a sections of graphs on summary reports

 

 

 

 

Cost Reduction Solutions

Print and Mail Transformational BPO

A Transformational Business Process Outsource (BPO) offering that provides the savings, technology, processes, payment and presentment enhancements necessary to create the right incentives for companies with more than 50,000 statements per month to outsource this function.

Push EBPP & Self Service 

A managed services or a software license offering that leverages the power of the DataOceans Transform engine to electronically deliver customer facing documents in the form of interactive Adobe PDF's to the recipient's eMail Inbox

Return Mail Processing BPO

A Transformational BPO managed service consisting of a collection of business processes, software, and proprietary procedures for managing and optimizing Returned Mail, new address collection and automation of previously un-automatable processes

CSRP Document Archive Portal

A fresh approach in Customer Service tools designed specifically for the unique needs of today's customer service reps. CSRP offers a straight forward interface and intuitive design features

Document Beautification and Redesign

An innovative offering that allows companies to redesign, cleanse, reformat and/or beautify the look and feel of their statements without requiring expensive and time consuming changes to sensitive production print jobs

Electronic Payment Processing

A robust payment processing engine seamlessly integrates with Tier 1 Payment processors enabling companies to avoid paying IP gateway fees normally associated with web-based payment transactions

"Meta"Archive

Unique to the document storage industry, a proprietary, patentable, and high volume proven process that renders documents on the fly, yet ensures exact fidelity and compliance for 84 historical months.  Reduction in storage foot-print averages 1/20th to 1/80th over industry standard storage sizes, potentially resulting in millions in savings in high volume environments... 

Revenue Enhancement

TCM - Targeted Cross Marketing Platform

A Cross-Selling expert system that enables clients to hyper-segment customers and deliver hyper-targeted offers on outbound printed and electronic documents. Facilitates targeted marketing "Onserts" for cross-selling and up-selling and targeted affiliate and partner advertising campaigns.  TCMP also allows for blended implementations of Mass Customization and Individual Personalization... 

Affinity Marketing and Partner Advertising

A byproduct of our TCMP platform which provides customers with the ability to generate revenue by selling "white-space" on outbound PDFs, on-line payment confirmation pages and PDF response pages

Electronic Payment Processing

A robust payment processing engine seamlessly integrated with one of the most sophisticated Targeted Cross Marketing platforms on the market enables on-line retailers to significantly enhance revenues by providing hyper targeted offers that maximize up-selling and cross-selling opportunities for on-line payment transactions.

 

* Quote from the book "The McKinsey Way" - McGrawhill    

 7x24 Customer Support 1.888.399.8508

 
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