DataOceans is pleased to announce that a channel partners is being awarded the final selection and winning of an RFP issued by a consumer auto finance company. As a result, DataOceans and its partner will be responsible for providing billing statements, welcome kits, customer servicing letters, and a customer self-service and payment portal. The billing statements will be available to customers as printed statements and online statements. Online statements will be available for viewing as responsive tablet and mobile statements (HTML5) as well as interactive PDF (iPDF) documents.
In addition to servicing and transactional communications, DataOceans will provide responsive payment pages and integration with a leading loan origination platform and auto-finance back office platform. These innovative products will transform the customer-facing communications for this auto finance company, and allow them to engage with their customers across new channels. DataOceans’ channel partner will be hosting the operations within its PCI Level 1 environment, as it will be processing customer billing information and payment transactions upon go-live.
“This opportunity represents DataOceans’ first auto finance client, and highlights an opportunity for DataOceans to improve the communications from auto finance companies to their customers. It is a rich new market for DataOceans, and a market looking for responsive and creative CCM solutions.” says Lawrence Buckley, VP of Marketing for DataOceans.
Deployment of this client is scheduled for the second half of 2017, and will result in tremendous savings for the auto finance company as it transitions its print operations to a lower cost provider, facilitated by the DataOceans platform. In addition to reduced print operation costs, the auto finance company will realize increased savings by enabling digital billing statements.
DataOceans offers customer communications management solutions that help companies across multiple industries improve existing customer communications, including billing and invoicing for print, portal, tablet and phone deliveries. These newly transformed customer communications can be implemented in 90-120 days without significant involvement of client IT resources and offer interactive experiences, personalization, and highly-targeted ads with a focus on increasing revenue and decreasing costs.
Visit www.DataOceans.com for more information about the company and its products.