DataOceans announces being awarded the final selection and winning of an RFP issued by large consumer auto finance company to provide billing statements, notices, customer servicing letters, SMS messaging, and a customer self-service and payment portal. The billing statements will be available to customers as printed statements and online statements for viewing as responsive tablet and mobile statements (HTML5).
In addition to servicing and transactional communications, DataOceans will provide responsive payment pages and integration with a leading loan origination platform and auto-finance back office platform. These innovative enhancements will transform the customer-facing communications for this auto finance company, and allow them to engage with their customers across new channels. DataOceans will be hosting the operations within its PCI Level 1 environment, as it will be processing customer billing information and payment transactions through the client’s selected payment processor upon go-live.
“This opportunity represents DataOceans’ second auto finance industry client, but our first direct deal, which is an exciting new market for us, and one that appears to be largely untapped for the level of CCM that DataOceans’ Oceanus platform brings to the market,” says DataOceans Chief Revenue Officer Randy Beals.
Deployment of this client is scheduled for late 2017, and will result in tremendous savings for the auto finance company as it transitions its print operations to a lower cost provider, facilitated by the DataOceans platform. In addition to reduced print operation costs, the auto finance company will realize increased savings by enabling digital billing statements.
DataOceans offers customer communications management solutions that help companies across multiple industries improve existing customer communications, including billing and invoicing for print, portal, tablet and phone deliveries. These newly transformed customer communications can be implemented in 90-120 days without significant involvement of client IT resources and offer interactive experiences, personalization, and highly-targeted ads with a focus on increasing revenue and decreasing costs.
Visit www.DataOceans.com for more information about the company and its products.