Intention. Stewardship. Integrity. Teamwork. Value. Passion. Innovation. Service.
DataOceans was founded from a merger between ThreeRiversGroup and Netfocus in November of 2004, with the vision of innovating document delivery. Over the years, we bootstrapped our company, while hiring talented individuals with industry expertise and a passion for excellence. We’ve interacted, evolved, and expanded our vision and focus to become an enterprise Customer Communications Management platform. We now have nine modules, workflow between the modules, and a complete digital first outbound customer communications platform.
Today, DataOceans has expanded to over 150 direct and indirect customers. We currently do business with several Fortune 500 companies, have a 98% retention rate, and are growing at over 50% year over year. As we look to the future, we realize we are just getting started. Our best years are ahead of us. We are committed to becoming a company that is passionate about our people, dedicated to our clients’ success and eager to make a positive impact on the communities we serve. With God’s help, we will.
What We Do
We deliver a fully integrated and comprehensive set of solutions built for communications and revenue lifecycle management, leveraging a unified, data driven system of record, where business rules can be applied to deliver agile and consistent communications across all channels, including billing statements, compliance notifications, and marketing promotions. DataOceans enables our clients to transform how they engage with customers, innovate how they do business, and simplify their technology landscape.
Why We Do It
We are helping the world through creating meaningful communications. There are enough challenges to overcome in business today, and poor customer interactions caused by disparate systems and siloed data shouldn’t be one of them. Therefore, we empower companies to attract, nurture, and retain their customers, to provide value-add relationships and frictionless interactions. Our component-based architecture and deep industry knowledge enables us to rapidly deploy our solution, to start returning a positive ROI in 90 days, with minimal IT involvement.
We focus on developing technology that is innovative and disruptive. We strive to deliver outcomes that enable our clients to deliver the right message, to the right person, every time, through every channel, and we aim to continue to push the boundaries of Customer Communications Management technology with each implementation.