SMS for Business

young Black woman sitting on sofa checking an SMS message on her cell phone

SMS is the most used data service in the world. Around 4.2 billion people use mobile phones to text, and over 8 trillion text messages are sent annually.

Banks Embrace Personalized Marketing

young woman on a cell phone giving feedback on customer experience

If you’ve logged into your Netflix account and seen movie or television show recommendations based on your previously watched titles, you’re experiencing personalization at work.

Why is Print Surviving?

older woman customer reading a printed statement

Last year customers of the UK bank NatWest were upset after receiving notification that the bank would no longer send paper statements.

The Perfect Storm to Outsource Print

Optimizing Print Relationships

ATLANTA, GA – October 11, 2017 As a CCM hosted managed service provider, DataOceans works with its clients to optimize their CCM workflow, including outsourced or in-house print environments. When considering whether to outsource print from an in-plant facility, there are many factors that may tip the scales in one direction or the other. It […]

The Digital Revolution in CCM

Digital Engagement

ATLANTA, GA – September 5, 2017 In a September 1st article in Document Magazine titled “The Digital Revolution in CCM: Are We There Yet?” author Allison Lloyd asks the question “how far have we really come in transforming our communications” with respect to organizations achieving engagement with their digital communications? Disappointingly, the answer is not […]

DataOceans Contracts With Consumer Auto Finance Company

DataOceans company news

DataOceans announces being awarded the final selection and winning of an RFP issued by large consumer auto finance company to provide billing statements, notices, customer servicing letters, SMS messaging, and a customer self-service and payment portal.  The billing statements will be available to customers as printed statements and online statements for viewing as responsive tablet […]

DataOceans Is a 2017-18 Customer Experience HOT COMPANY

Customer Experience Hot Companies

DataOceans is pleased to announce that it is listed as a 2017-18 HOT COMPANY in the Summer edition of DOCUMENT Magazine. As a HOT COMPANY, DataOceans is being recognized for its excellence in Customer Experience and focus on improving the CCM capabilities of organizations of all sizes and across industries. In addition to being listed as […]

Marketing Personalization Fails to Meet Expectations

Marketing Personalization Ratings

ATLANTA, GA – May 16, 2017 Marketing personalization is a key focus area for many organizations who are looking for faster results and better returns out of their marketing budgets. To that end, a marketingprofs.com article recently posed a question to gauge the successful implementation of marketing personalization efforts: “Are marketers pleased with how they […]

DataOceans at Document Strategy Forum 2017

DataOceans company news

ATLANTA, GA – April 28, 2017 DataOceans is excited to be the Business Empowerment sponsor at Document Strategy Forum 2017. We invite you to visit us at our booth (205), where we will be giving away an Amazon Echo! Click here to pre-register for the contest, or stop by our booth during the conference to […]