A recent infographic published on the marketing website marketingprofs.com highlights the appealing nature of using SMS (text) messaging to interact with customers. The infographic, produced by Semaphore reveals some appealing metrics that underscore why marketers and businesses have been looking to leverage SMS for business purposes. Semaphore sites the open rate (98% of SMS messages

ATLANTA, GA – October 11, 2017 As a CCM hosted managed service provider, DataOceans works with its clients to optimize their CCM workflow, including outsourced or in-house print environments. When considering whether to outsource print from an in-plant facility, there are many factors that may tip the scales in one direction or the other. It

ATLANTA, GA – September 5, 2017 In a September 1st article in Document Magazine titled “The Digital Revolution in CCM: Are We There Yet?” author Allison Lloyd asks the question “how far have we really come in transforming our communications” with respect to organizations achieving engagement with their digital communications? Disappointingly, the answer is not

DataOceans announces being awarded the final selection and winning of an RFP issued by large consumer auto finance company to provide billing statements, notices, customer servicing letters, SMS messaging, and a customer self-service and payment portal.  The billing statements will be available to customers as printed statements and online statements for viewing as responsive tablet

DataOceans is pleased to announce that it is listed as a 2017-18 HOT COMPANY in the Summer edition of DOCUMENT Magazine. As a HOT COMPANY, DataOceans is being recognized for its excellence in Customer Experience and focus on improving the CCM capabilities of organizations of all sizes and across industries. In addition to being listed as

DataOceans is pleased to announce that a channel partners is being awarded the final selection and winning of an RFP issued by a consumer auto finance company. As a result, DataOceans and its partner will be responsible for providing billing statements, welcome kits, customer servicing letters, and a customer self-service and payment portal.  The billing