The DataOceans Blog
The latest in thought leadership and news related to customer communications management.
Telemedicine: A Harbinger Of Healthcare Transformation?
It’s hard to believe that the website WebMD was launched nearly a quarter century ago. An early milestone on the road to digital healthcare, the site allowed consumers to bypass their medical providers and research their symptoms directly.
Trust Is The Ultimate Currency
Whether it’s through email cadences, video or social media, today we are more connected than ever to our customers. Yet at the same time, we are experiencing a deficit of trust.
Electronic Adoption Solutions for the Healthcare Industry
Despite the rapidly changing technology landscape, health care providers are generally slow to adopt new solutions that can make operations more efficient.
What is a Banking Customer Journey Map?
Happy customers are loyal customers. And when it comes to banking, customer satisfaction is vital. Simply, customers no longer have to choose between a few local bank branches.
SMS for Business
SMS is the most used data service in the world. Around 4.2 billion people use mobile phones to text, and over 8 trillion text messages are sent annually.
Banks Embrace Personalized Marketing
If you’ve logged into your Netflix account and seen movie or television show recommendations based on your previously watched titles, you’re experiencing personalization at work.
