The DataOceans Blog
The latest in thought leadership and news related to customer engagement.
The Importance of Middleware
Middleware is an essential part of numerous operations, yet it’s fairly common for people to not even know what middleware is. If you want to
What You Need to Know About PCI Compliance
PCI compliance, or maintaining payment card industry standards, is required for ensuring that your customers are protected when paying with cards. These standards include specific protections for processing, storing, transmitting and disposing of any data that comes with card payments. Learn all about data security and communications in bill payments, and discover how important PCI compliance is to general operations.
A Data Driven Winter Holiday
As 2021 draws to an end, this is another unconventional winter holiday season in the midst of a global pandemic. Things have changed but that
Addressing Member Health through Data Driven Personalization
The need for healthcare organizations to leverage data, informing and educating consumers in a personalized manner continues to be critical as healthcare costs continue to
Communications – A New Competitive Differentiator
In today’s world, businesses have access to massive volumes of personal data. However, businesses must treat this data as if it were their own if they want to retain consumer trust. To that end, businesses should target security as a foundational value, whether through their own technology or the use of partners.
Ways to Maximize Customer Retention
Reducing customer turnover in any business in this day and age is not just a good idea, it’s essential to survival. Check out some ways
