The DataOceans Blog
The latest in thought leadership and news related to customer communications management.
DataOceans is one of several leaders in the CCM space profiled in the 3rd edition of the Madison Advisors research report on Customer Communications Management (CCM) hosted managed services (HMS) providers.
During the many years I worked from home, I learned some very valuable lessons, and discovered that there are a handful of critical keys to success in a virtual office setup.
Covid has transformed the way organizations need to communicate with their customers. That includes healthcare payers whose members now expect immediate, customized and omnichannel communications.