Ways to Re-Engage Dormant Credit Union Members

blurred image of a credit union member leaving the branch

Like other financial institutions, credit unions run into issues of dormant, or inactive, accounts. These are accounts that haven’t had a deposit, withdrawal or charge to a credit or debit card, usually for a year or more.

The Missing Ingredient for Customer Communications

smiling young Indian woman looking at a statement

Customer communications management encompasses a wide range of functionalities and capabilities. This whitepaper covers each, focussing not simply on features, but on the actual results they need to deliver for communications success.