The DataOceans Blog
The latest in thought leadership and news related to customer engagement.
In today’s pandemic world, credit unions think about the member in terms of PPP or PPE or DQ. While all of these are important, let’s take a moment to take a few steps back and give mindful thought to why a member engages in a credit union in the first place.
DataOceans’ new Oceanus Launch solution is designed to help banks and credit unions of every size use their existing customer data to drive revenue.
As a salesperson, I wouldn’t present – or even speak – to a potential customer without knowing something about them. Retail organizations may not be making direct presentations to sell their products and services to customers, but they are making digital ones, and are under increasing pressure to personalize their offers to customers’ unique wants and needs.
DataOceans is now partnering with Speedeon, a leading direct marketing and data agency, to enable audience targeting and monitoring capabilities for clients.
If the transactional statements your organization produces have been running smoothly for years, you may think you don’t have a reason to reassess their design or process. However, you could be missing opportunities to get more value from them or to identify friction points in your communications.
There are many solutions out there to support CU communications, but delivering the experience members expect is still a daunting endeavor.