The DataOceans Blog
The latest in thought leadership and news related to customer engagement.
CFPB Changes May Impact Customer Communications
A change in leadership at the Consumer Financial Protection Bureau may have implications for your banks customer communications.
What is a Customer Data Platform Used For?
The past two years have seen strong growth in the roles of Chief Customer Officer and Chief Experience Officer. These roles demand better customer data, hence the emergence of the Customer Data Platform.
Assessing Covid’s Year One: An Interview with Healthcare Executive Joseph Smith
Joseph Smith, a DataOceans advisory board member with deep experience in the healthcare industry, shares his thoughts on the first year of Covid.
Four Critical Ways CCM Can Help Your Credit Union
CCM solutions can help credit unions improve their member communications and increase revenue. Here are four ways they do it.
DataOceans Featured in Third Edition of Madison Advisors CCM Hosted Managed Services Report
DataOceans is one of several leaders in the CCM space profiled in the 3rd edition of the Madison Advisors research report on Customer Communications Management (CCM) hosted managed services (HMS) providers.
How to Thrive (Not Just Survive) in This Working From Home Thing
During the many years I worked from home, I learned some very valuable lessons, and discovered that there are a handful of critical keys to success in a virtual office setup.
