Likely Increase in Usage of Two Factor Authentication

Woman using two factor authentication on her mobile device to log into a banking website

The increased sophistication and pervasiveness of hacking has resulted in many high-profile breaches of security over the last few years, compromising the personal information of everyone from email account holders to federal employees.

SMS for Business

young Black woman sitting on sofa checking an SMS message on her cell phone

SMS is the most used data service in the world. Around 4.2 billion people use mobile phones to text, and over 8 trillion text messages are sent annually.

Banks Embrace Personalized Marketing

young woman on a cell phone giving feedback on customer experience

If you’ve logged into your Netflix account and seen movie or television show recommendations based on your previously watched titles, you’re experiencing personalization at work.

Why is Print Surviving?

older woman customer reading a printed statement

Last year customers of the UK bank NatWest were upset after receiving notification that the bank would no longer send paper statements.

The Perfect Storm to Outsource Print

Optimizing Print Relationships

ATLANTA, GA – October 11, 2017 As a CCM hosted managed service provider, DataOceans works with its clients to optimize their CCM workflow, including outsourced or in-house print environments. When considering whether to outsource print from an in-plant facility, there are many factors that may tip the scales in one direction or the other. It […]

The Digital Revolution in CCM

Digital Engagement

Digital engagement requires more than just offering print vs electronic copies of the same pdf – it requires delivering a strong digital offering that creates value for the consumer and results in increased digital interactions with consumers across all channels.