For Smaller Community Banks, Size Is an Asset
Big banks have enormous marketing budgets dedicated to customer acquisition, but community banks have their own unique strengths.
Trends in New and Used Auto Sales for 2021
As the impact of Covid on the industry wanes, new and used auto sales are growing, but the trends reveal a bifurcated economy.
Statements are Dead – Now What?
Banks need to engage customers where they are; and increasingly, that is online.
In the Wake of Covid, Restaurants Push Loyalty Programs
With the unprecedented changes that occurred as a result of the COVID-19 pandemic, the trend of no-contact digital experiences is expected to grow, and with them the growth in loyalty programs.
Post-Pandemic, Business Leaders Face a Future That’s Digital
The COVID-19 pandemic has driven massive societal and organizational shifts in a short period of time. For many business leaders, solutions that previously didn’t seem practical have become a lifeline during the pandemic.
The Missing Ingredient for Customer Communications
Our new fact sheet explains why maintaining focus on end results is critical to your communications initiatives. Here’s an excerpt from it.
CFPB Changes May Impact Customer Communications
A change in leadership at the Consumer Financial Protection Bureau may have implications for your banks customer communications.
What is a Customer Data Platform Used For?
The past two years have seen strong growth in the roles of Chief Customer Officer and Chief Experience Officer. These roles demand better customer data, hence the emergence of the Customer Data Platform.
Assessing Covid’s Year One: An Interview with Healthcare Executive Joseph Smith
Joseph Smith, a DataOceans advisory board member with deep experience in the healthcare industry, shares his thoughts on the first year of Covid.
Four Critical Ways CCM Can Help Your Credit Union
CCM solutions can help credit unions improve their member communications and increase revenue. Here are four ways they do it.
