ATLANTA, GA – September 5, 2013 – DataOceans, LLC is a leading provider of software solutions and services that help customers in the banking, healthcare, utility, broadband and communications industries unlock data from multiple existing systems to create and deliver newly enhanced customer statements, invoices, and other crucial documents. These documents, either printed or eDelivered, are highly personalized, full-color, interactive documents with the potential for influential messaging for customers. DataOceans today announces its partnership with its newest client, SouthCrest Bank.
DataOceans will be processing, improving, and sending SouthCrest Bank’s customer statements through the customer’s channel of choice. SouthCrest is currently implementing DataOceans’ software and will be rolling out the newly enhanced statements in the fall of 2013.
Juli Harless, the Implementation Leader at SouthCrest Bank, describes the DataOceans process as “simple, quick, and efficient. The ease with which the software was implemented and configured saved SouthCrest both time and money. We’re excited to offer our customers enhanced statements and notices, and we are pleased that the customer can choose the delivery method they prefer.”
“We are happy to work with SouthCrest Bank as they strive to improve customer service and provide statements to customers in the way the customer wishes to receive them,” notes Larry Buckley, President/CEO at DataOceans. “In today’s fast-paced world, receiving banking documents via email or on a mobile device is an expectation most customers have, and we’re happy to work with our clients in the banking sector to help them deliver documents quickly and seamlessly in the most efficient manner.”
Regarding plans for the future, Mary Hightower, VP of Marketing for SouthCrest notes, “We have big plans to use the DataOceans platform with our customer communications to drive adoption of our new products and banking services and influence our customers in a timely and relevant way.”
About SouthCrest Bank
SouthCrest Bank is part of SouthCrest Financial Group, which operates 14 banking offices throughout Georgia and Alabama, in addition to its holding company office in Peachtree City, Georgia, and its operations center in Thomaston, Georgia.
About DataOceans, LLC
DataOceans offers products and services that help companies across many industries improve the look and feel of existing print and electronic customer-facing documents. The company’s print, portal, email and mobile delivery options offer multiple, or omni-channel, modalities resulting in significant cost savings, improved customer self-help and a delightful overall customer service experience.
In addition, DataOceans provides data transformation services that allow businesses to create data-driven, eDelivered interactive documents containing highly-targeted, personalized communications and marketing messages that can increase their revenue and decrease calls to their customer call centers. The solutions can be bundled with a variety of payment offerings which include straight through processing, ACH, credit card, and mobile payments. These powerful solutions can be implemented by Data Ocean’s clients in 90 days, without significant involvement of our client’s IT resources.
Visit www.dataoceans.com for more information about the company and its products.