DataOceans at Document Strategy Forum 2017

DataOceans company news

ATLANTA, GA – April 28, 2017 DataOceans is excited to be the Business Empowerment sponsor at Document Strategy Forum 2017. We invite you to visit us at our booth (205), where we will be giving away an Amazon Echo! Click here to pre-register for the contest, or stop by our booth during the conference to […]

DataOceans Partners Listed in NASDAQ FINTECH INDEX

KFTX

ATLANTA, GA – April 14, 2017 As reported in a July 18, 2016 press release on Business Wire, several DataOceans payment processors and clients have been included in a recently formed Nasdaq index fund. The new fund, ticker symbol KFTX, includes 49 fintech companies with a combined market cap of over $785 Billion. The listed […]

Likely Increase in Usage of Two Factor Authentication

Social Security

ATLANTA, GA – March 13, 2017 Increased sophistication and pervasiveness of hacking has resulted in many high-profile breaches of security over the last few years, compromising personal information of everyone from email account holders, to federal employees. While many organizations have responded with increased vigilance and more stringent password requirements, the combined threats of brute […]

The Importance of Embedded Payments on Consumer Platforms

a roll of US dollars

ATLANTA, GA – February 13, 2017 A 2016 article by Kurt Bilafer, global vice president sales & success for WePay, highlights many trends in business, primarily focusing on the concept that growing trends (social networks, sharing apps, or SaaS, among others) are relying on “scalable online platform(s) connecting people and ecosystems” to solve a business […]

How to Win at CCM Transformation

ATLANTA, GA – January 12, 2017 A November 2016 publication from Forbes, in association with Hitachi, reported the results of a survey of 573 top executives worldwide. The research, appropriately titled How to Win at Digital Transformation, highlighted several important findings concerning the prioritization of digital transformation and outlined how companies should seek to achieve […]

The Importance of a Unified Communications Strategy

partially completed puzzle of the globe

ATLANTA, GA – September 29, 2016 In a recent interview with sales expert Barbara Giamanco, former Microsoft executive Marietta Davis exchanged ideas about the importance of a Unified Communications Strategy to deliver a better customer experience throughout the customer journey from acquisition through end of service. The conversation covers a variety of topics relating to […]

Inlet Predicts Rise in Digital Communications for Utilities

In a press release on September 14th, Inlet announced the results of two separate studies based on surveys of 3000 customers and 115 industry representatives. The studies, done in collaboration with research and media company Zpryme, revealed that utilities are focused on improving and expanding the digital customer experience in response to growing customer demand […]

How CCM Can Bring Personalization to Telcom

A recent Deloitte article published in the Wall Street Journal (accessible here) gives a great overview of the customer retention problem that many telecom companies are facing today. The challenge centers on how telecom companies attempt to personalize communications and identify which customers should be retained and which customers should be let go. The authors […]

DataOceans, LLC Named 2016 HOT COMPANY by Document Strategy Magazine

ATLANTA, GA – July 7, 2016  DataOceans is pleased to announce that it has been named a 2016 HOT COMPANY by Document Strategy Magazine. Document Strategy Magazine is a leading publication covering the Customer Communications Management and Customer Experience (CX) space. As a HOT COMPANY, DataOceans is recognized for its excellence in Customer Experience and […]

DataOceans Adds Real-Time Analytics with Izenda Business Intelligence

ATLANTA, GA – July 5, 2016 DataOceans announces that it has chosen to integrate self-service business intelligence and analytics capabilities from Izenda into its Customer Communications Management (CCM) platform and services. Izenda’s solution will seamlessly integrate with DataOceans CCM workflow, empowering non-technical users to analyze data in real-time to improve the customer communication experience. While other managed service providers in the […]