DataOceans at Document Strategy Forum 2017

DataOceans company news

ATLANTA, GA – April 28, 2017 DataOceans is excited to be the Business Empowerment sponsor at Document Strategy Forum 2017. We invite you to visit us at our booth (205), where we will be giving away an Amazon Echo! Click here to pre-register for the contest, or stop by our booth during the conference to […]

The Importance of Embedded Payments on Consumer Platforms

a roll of US dollars

ATLANTA, GA – February 13, 2017 A 2016 article by Kurt Bilafer, global vice president sales & success for WePay, highlights many trends in business, primarily focusing on the concept that growing trends (social networks, sharing apps, or SaaS, among others) are relying on “scalable online platform(s) connecting people and ecosystems” to solve a business […]

The Importance of a Unified Communications Strategy

partially completed puzzle of the globe

ATLANTA, GA – September 29, 2016 In a recent interview with sales expert Barbara Giamanco, former Microsoft executive Marietta Davis exchanged ideas about the importance of a Unified Communications Strategy to deliver a better customer experience throughout the customer journey from acquisition through end of service. The conversation covers a variety of topics relating to […]

Inlet Predicts Rise in Digital Communications for Utilities

In a press release on September 14th, Inlet announced the results of two separate studies based on surveys of 3000 customers and 115 industry representatives. The studies, done in collaboration with research and media company Zpryme, revealed that utilities are focused on improving and expanding the digital customer experience in response to growing customer demand […]

How CCM Can Bring Personalization to Telcom

A recent Deloitte article published in the Wall Street Journal (accessible here) gives a great overview of the customer retention problem that many telecom companies are facing today. The challenge centers on how telecom companies attempt to personalize communications and identify which customers should be retained and which customers should be let go. The authors […]

Anticipating Customer Expectations For Online Payments

a roll of US dollars

For years, pundits and prognosticators have predicted the end of times for checks and cash in consumer transactions. However, the reality has been that checks and cash, while declining in use, are still hanging on at the register with checks even in use for some online transactions. Recently, the restaurant industry has started to lead […]

DataOceans Adds Real-Time Analytics with Izenda Business Intelligence

ATLANTA, GA – July 5, 2016 DataOceans announces that it has chosen to integrate self-service business intelligence and analytics capabilities from Izenda into its Customer Communications Management (CCM) platform and services. Izenda’s solution will seamlessly integrate with DataOceans CCM workflow, empowering non-technical users to analyze data in real-time to improve the customer communication experience. While other managed service providers in the […]

USPS Introduces Color Transpromo Pricing Promotion

United States Post Office logo

ATLANTA, GA – July 1, 2016 Effective July 1st, the United States Postal Service has introduced a 2% postage discount for eligible mail pieces. In order to be eligible for this promotional rate, organizations that produce bills or statements must leverage personalized dynamic/variable color on their print statements – simply adding color to a mailing […]

DataOceans, LLC Announces Relationship with Leading Print Service Provider

partially completed puzzle of the globe

ATLANTA, GA – June 6, 2016 DataOceans is pleased to announce that, after a period of due diligence, it has closed a deal to provide Customer Communications Management services for a large Print Service Provider (PSP). DataOceans will be enabling a best-in-class customer experience through the implementation of its OceanusTM platform. As a part of […]

DataOceans Signs Agreement with National Media Company

folded newspapers

ATLANTA, GA – May 10, 2016 DataOceans, LLC announces that it has signed an agreement with a national media company to provide Customer Communications Management services. The agreement includes the design and deployment of enhanced print and electronic billing statements, a modern customer portal, integrated online payment capabilities, and dynamic multi-modal HTML5 Customer Experience presentation. […]