The Importance of Embedded Payments on Consumer Platforms

a roll of US dollars

ATLANTA, GA – February 13, 2017 A 2016 article by Kurt Bilafer, global vice president sales & success for WePay, highlights many trends in business, primarily focusing on the concept that growing trends (social networks, sharing apps, or SaaS, among others) are relying on “scalable online platform(s) connecting people and ecosystems” to solve a business […]

The Importance of a Unified Communications Strategy

partially completed puzzle of the globe

ATLANTA, GA – September 29, 2016 In a recent interview with sales expert Barbara Giamanco, former Microsoft executive Marietta Davis exchanged ideas about the importance of a Unified Communications Strategy to deliver a better customer experience throughout the customer journey from acquisition through end of service. The conversation covers a variety of topics relating to […]

Inlet Predicts Rise in Digital Communications for Utilities

In a press release on September 14th, Inlet announced the results of two separate studies based on surveys of 3000 customers and 115 industry representatives. The studies, done in collaboration with research and media company Zpryme, revealed that utilities are focused on improving and expanding the digital customer experience in response to growing customer demand […]

DataOceans Signs Agreement with National Media Company

folded newspapers

ATLANTA, GA – May 10, 2016 DataOceans, LLC announces that it has signed an agreement with a national media company to provide Customer Communications Management services. The agreement includes the design and deployment of enhanced print and electronic billing statements, a modern customer portal, integrated online payment capabilities, and dynamic multi-modal HTML5 Customer Experience presentation. […]

Ads Evolve Into New Forms as Media Landscape Shifts

The media landscape is changing as consumer preference for viewing television content shifts from the TV to a viewing experience that involves laptops, tablets, phones and TVs. As consumer preference is shifting, so too is ad spending. In a May 8th article, The New York Times’ Sydney Ember reported that, according to the Interpublic Group’s Magna Global, […]

DataOceans, LLC Expands CCM Services with National DME Provider

four medical professionals looking at laptops

ATLANTA, GA – April 27, 2016 DataOceans, LLC announces expanded CCM (Customer Communications Management) services with a national DME (Durable Medical Equipment) provider client including enhanced Patient Demographic Data Management, improved Payment Processing features, and dynamic multi-modal HTML5 Customer Experience presentation. In addition to these enhancements, DataOceans is also deploying Enhanced Patient/Customer Messaging and new, more […]

The Road Ahead

Retail Banking at an Inflection Point The banking industry has undergone more change in the past five years than in the past three decades. New competitors and operating models. Increased regulatory burden. And perhaps most importantly, changing consumer expectations and channel behavior. The cross-currents are significant: where to win, what strategies to use, and how […]

Opportunities Exist for Traditional Print Service Providers

cover of Mailing Systems Technology magazine

ATLANTA, GA – On September 10th, 2015, Mailing Systems Technology released its September-October, Graph Expo issue. This issue features a number of articles that are relevant to our space, including an article by Madison Advisors’ Randy Beals and Gina Ferrara. The article discusses current trends in Customer Communications Management (CCM) and how Print Service Providers can […]

DataOceans, LLC Completes Channel Reseller Agreement with ACI Worldwide

ATLANTA, GA – July 30th, 2015 DataOceans is pleased to announce that after a period of due diligence, it has formalized its relationship with ACI Worldwide. This agreement establishes ACI as the preferred payment processing partner for DataOceans. In addition to the existing client relationships, ACI and DataOceans are jointly pursuing engagements with financial, municipal, […]

DataOceans, LLC and Presidium Solutions Announce Presidium Solutions Phase II Kickoff with Top 15 US Bank

ATLANTA, GA – On June 29, 2015, DataOceans, LLC and Presidium Solutions announce the commencement of Phase II of the implementation of the co-developed commercial real estate management software solution.  Phase II enhancement and features include enhancements to the Revolving Line of Credit module to include Grand Parent, Parent, and Child projects; pre-closing information enhancements […]