How to Win at CCM Transformation

ATLANTA, GA – January 12, 2017 A November 2016 publication from Forbes, in association with Hitachi, reported the results of a survey of 573 top executives worldwide. The research, appropriately titled How to Win at Digital Transformation, highlighted several important findings concerning the prioritization of digital transformation and outlined how companies should seek to achieve […]

How CCM Can Bring Personalization to Telcom

A recent Deloitte article published in the Wall Street Journal (accessible here) gives a great overview of the customer retention problem that many telecom companies are facing today. The challenge centers on how telecom companies attempt to personalize communications and identify which customers should be retained and which customers should be let go. The authors […]

DataOceans Signs Agreement with National Media Company

folded newspapers

ATLANTA, GA – May 10, 2016 DataOceans, LLC announces that it has signed an agreement with a national media company to provide Customer Communications Management services. The agreement includes the design and deployment of enhanced print and electronic billing statements, a modern customer portal, integrated online payment capabilities, and dynamic multi-modal HTML5 Customer Experience presentation. […]

DataOceans, LLC Expands CCM Services with National DME Provider

four medical professionals looking at laptops

ATLANTA, GA – April 27, 2016 DataOceans, LLC announces expanded CCM (Customer Communications Management) services with a national DME (Durable Medical Equipment) provider client including enhanced Patient Demographic Data Management, improved Payment Processing features, and dynamic multi-modal HTML5 Customer Experience presentation. In addition to these enhancements, DataOceans is also deploying Enhanced Patient/Customer Messaging and new, more […]

DataOceans featured in Madison Advisors CCM Hosted Managed Service Study

a corporate building corridor with the city in view through windows

Madison Advisors has released an update to its 2013 study on Customer Communications Management (CCM) cloud providers. In it, Madison Advisors examines the benefits of leveraging a Hosted Managed Service (HMS) offering to streamline customer communications operations and achieve the ROI and strategic outcomes that companies seek. The study profiles DataOceans as one of three […]

Opportunities Exist for Traditional Print Service Providers

cover of Mailing Systems Technology magazine

ATLANTA, GA – On September 10th, 2015, Mailing Systems Technology released its September-October, Graph Expo issue. This issue features a number of articles that are relevant to our space, including an article by Madison Advisors’ Randy Beals and Gina Ferrara. The article discusses current trends in Customer Communications Management (CCM) and how Print Service Providers can […]

DataOceans, LLC Announces that Randy Beals has Joined Its Leadership Team

ATLANTA, GA – On September 8th, 2015, DataOceans, LLC welcomed Randy Beals to its leadership team. In his new role as Chief Revenue Officer, Randy will be in charge of growing corporate revenue through the generation of new sales with enterprise clients and the further development of strategic channel relationships. Randy comes to DataOceans with over […]

DataOceans, LLC Completes Channel Reseller Agreement with ACI Worldwide

ATLANTA, GA – July 30th, 2015 DataOceans is pleased to announce that after a period of due diligence, it has formalized its relationship with ACI Worldwide. This agreement establishes ACI as the preferred payment processing partner for DataOceans. In addition to the existing client relationships, ACI and DataOceans are jointly pursuing engagements with financial, municipal, […]

DataOceans, LLC and Presidium Solutions Announce Presidium Solutions Phase II Kickoff with Top 15 US Bank

ATLANTA, GA – On June 29, 2015, DataOceans, LLC and Presidium Solutions announce the commencement of Phase II of the implementation of the co-developed commercial real estate management software solution.  Phase II enhancement and features include enhancements to the Revolving Line of Credit module to include Grand Parent, Parent, and Child projects; pre-closing information enhancements […]

DataOceans, LLC and Presidium Solutions Announce Development of CodeFi Solutions

ATLANTA, GA – On February 20th, 2015, DataOceans, LLC and Presidium Solutions, LLC announced the creation of a new joint venture between the two companies that will be known as CodeFi Solutions, LLC. The creation of CodeFi Solutions will allow DataOceans and Presidium Solutions to dedicate resources to the development and enhancement of their Construction […]